This section governs all mobile phone numbers and text-messaging consent collected by Helm Digital. Where anything in the privacy policy above conflicts with this section — including any description of categories of personal information shared with third parties — this section controls.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, lease, or trade mobile phone numbers or SMS consent records to anyone, under any circumstances, including with user consent.
Mobile numbers collected for text messaging are used solely to deliver the messages the subscriber opted in to receive. They are processed only by the messaging providers required to transmit those messages on our behalf, and those providers are prohibited from using the data for any other purpose.
Helm Digital (First Pier PA, DBA Helm Digital) operates one text messaging program: an internal operational notification service for our own staff and contractors. It sends alerts about activity in our internal CRM. It is not a marketing or promotional program, and members of the public are not enrolled in it. Full program terms are at https://www.wearehelmdigital.com/sms.
We send text messages only to numbers whose owner has personally submitted our opt-in form at https://www.wearehelmdigital.com/sms and affirmatively checked a consent box that is not pre-checked. Consent is never a condition of employment, engagement, or purchase. We do not buy, rent, import, or otherwise acquire phone numbers from any third party or list.
Message frequency varies with CRM activity; recipients typically receive about 5 messages per week. Message and data rates may apply. Helm Digital does not charge for these messages; your mobile carrier's standard rates apply.
Reply STOP to any message to unsubscribe immediately. CANCEL, END, QUIT, UNSUBSCRIBE, STOPALL, OPTOUT, and REVOKE are also honored. You will receive one confirmation of your unsubscribe and no messages after that. Reply START to resubscribe. Reply HELP or INFO for assistance, or contact martin.connelly@wearehelmdigital.com or (207) 747-1650. Carriers are not liable for delayed or undelivered messages.
We retain mobile numbers and consent records for as long as the person remains subscribed, and retain the record of an opt-out permanently so that we do not message that number again.